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I purchased the Magi's Chest on April 2nd. It was supposed to arrive between April 5th and April 6th. It is now 2 days since then and it has not yet arrived. It has told me it's been shipped. Why is it taking so long?

FAQ Questions & AnswersCategory: Support - ShippingI purchased the Magi's Chest on April 2nd. It was supposed to arrive between April 5th and April 6th. It is now 2 days since then and it has not yet arrived. It has told me it's been shipped. Why is it taking so long?
Anonymous asked 1 year ago
2 Answers
Christopher Gabrielson Staff answered 1 year ago

Hello sorry for the delayed response – Ani and I were on a short camping trip during her spring break. Checked on this when we returned last night and apparently our fulfillment center was Out of Office this week. Your order was moved from the submitted to the processed folder sometime yesterday however.  I have contacted them for tracking, and if it has not actually shipped yet requested they overnight it. If it has shipped then we will follow up with some bonus Inscription packs at our expense. 

blee4429 replied 1 year ago

Thank you for your help. The game looks very fantastic. I love the way it actually makes you feel like youre a real magi. You have a real talent, Mr. Gabrielson. Im quite a fan of things like this. But thank you very much.

blee4429 replied 1 year ago

So….given the delay…when could I expect it to arrive, estimately?

Christopher Gabrielson Staff answered 1 year ago

Did you get this all okay?