Has information gone out to all customers still awaiting orders?
I have attempted contact multiple times to update my address to no avail.
I submitted a Support Case, yet I now have no permission to check on it status.
Is it possible to have it looked at?
S.Y.October 7, 2016 at 1:05 am Permalink
I can see your support ticket. Looks like you posted it a week ago. The post is bugged somehow, I think, because it says it was posted by “anonymous”, not by you, which is probably why you can’t see it.
Chris responded to your ticket. Since I don’t have a way to contact you privately, I’ll just re-post Chris’ response here:
“Hi- the Canadian orders that went out paid for the extra shipping to Canada. We will refund your order as we are unable to get it up there for less than $50 🙂”
That’s all I know. Since you can’t read the ticket yourself, I’d suggest posting another one while logged in under your account. Hopefully, that one won’t be bugged.October 15, 2016 at 9:20 am Permalink
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