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Answer for Missing Order

Ahhh we were preparing that order when we shortly thereafter received a Cancellation notification from Paypal. It happens quite a bit due to our relatively low spam protection settings required to keep some of our complex plugins working. i.e. we receive a few orders every month that are then cancelled within...

Missing Order

Hi there. I’ve been a player for some time now, but when I ordered some cards a few weeks ago, they never arrived. I paid almost $20 in shipping for an order that’s a week late already. It’s got me a little miffed but mostly I just want my cards...

Answer for Unreceived Order

Unfortunately, my order still has not come in. Was your distributor able to send the order through? I did try to give the order a couple more weeks, but I haven’t gotten the order or a package slip.

Answer for Unreceived Order

Hello Michael! Sorry about that! I missed that order and sent it through manually last night when I saw your message. I am confirming with Elite Fulfillment today, to make sure they are sending that out. 

Answer for Order Status

Excellent thank you for confirming. That was pretty fast once they finally shipped it, I’m glad. You have a third package coming from our headquarters as well as part of the Magi’s Bundle. Sounds like Ingram Spark is a bit slow on the print on demand then. This is the...

Answer for Order Status

Got my order except for the book, but the printer says about 7 days and they will ship. Thank you. It was super fast shipping. 

Answer for Order Status

Hello Void,  Yes I am working on your order 🙂 I already ordered a print of the Magi’s Handbook to be sent directly to you via IngramSpark. We just re-negotiated our contract with EFS, confirmation just this morning so our distribution system is back up. I was not aware of...

Answer for Order Status

Maybe some info may help , sorry.   July 10, 2017 UnBound Games LLC –negative $160.97 Pay After Delivery We’ve already paid the seller, and the money will come out of your bank account on July 24, 2017. Paid with Pay After Delivery Wells Fargo x-9574 Your backup is VISA x-0136 Transaction ID...